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ntiConsultant
UX Tools
  • Process A quick look at process
  • Research Early proponent of user research
  • Page Flows Logical, fast and simple
  • Presentations "Making" is the 2nd half of the battle
  • Wireframes Standards promote process flow
  • Documents One page reports
  • Prototypes Testable prototypes
  • Process
  • Research
  • Page Flows
  • Presentations
  • Wireframes
  • Documents
  • Prototypes
  • My Approach:

    Value the designer and the designer will be valuable

  • A UX process cannot work in isolation

    It wasn't until I started reading The Toyota Way that I realized what had been so difficult in several projects I've done for Fortune 500 companies. The UX and development teams were not a part of the continuous flow of product to the customer.

    At Western Union, my team and I worked diligently to evolve a responsible UX process. However, unless all teams are synchronized, waste overwhelms any value the individual UX team can deliver.

  • Brief Look at Process

2014 Thomas Richardson
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